Privacy Policy – Atelier Rosa

Privacy Policy – Atelier Rosa

I value your privacy and handle your personal data with care and respect. This privacy policy explains what information I collect, why I collect it, and how I store and use it. I only process personal data that is necessary to provide my services.

Information I collect
I may collect the following personal data:
– Name
– Email address
– Phone number (if provided)
– Address details (for orders or appointments)
– Messages you send via the contact form
– Any other information you choose to share

How I use your information
I use your data only to:
– respond to your messages or enquiries
– carry out services or agreements
– communicate with you when necessary
– manage appointments or orders
– improve my services and website

Legal basis for processing
I process personal data based on:
– your consent
– the performance of a contract
– legal obligations
– legitimate interest (such as improving my services)

Data retention
I do not keep personal data longer than necessary.
– Contact form submissions: up to 12 months after handling your request
– Administrative data: 7 years (legal obligation)
– Other communication: as long as needed for proper follow-up

Sharing data with third parties
I do not sell your data. Your information is only shared with third parties when necessary for:
– website hosting and email services
– payment or delivery services (if applicable)
– legal obligations
When required, I ensure appropriate data processing agreements are in place.

Cookies
My website uses cookies to ensure proper functionality and to improve user experience. Cookies may also be used for basic analytics to understand how the website is used. Where possible, this data is anonymised.

Security
I take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

Your rights
You have the right to:
– access your personal data
– correct your data
– request deletion of your data
– restrict or object to processing
– request data portability
If you wish to exercise any of these rights, you can contact me at: atelier-rosa@outlook.com

Contact
If you have any questions about this privacy policy, please contact me at: atelier-rosa@outlook.com

Changes
This privacy policy may be updated from time to time. The latest version will always be available on this website.